Managing appraisal appointments can be the most frustrating part of ordering appraisals. There are so many parties to manage that it’s no wonder things often go awry.
Our industry has been struggling with this issue for years, and it’s only getting worse. In addition to the pure mechanics of coordinating the multiple parties involved in scheduling an appraisal, a growing number of markets are experiencing a shortage of appraisers. So, what can be done about it?
Well, it turns out, quite a lot. And we’ve been working on it.
We did some deep thinking, focusing on collaboration, efficiency, security and ease of use. We tried out different technologies, and we believe we have a solution.
This solution brings transparency to the appointment-setting process, enabling simpler coordination and improved efficiency between home buyers, sellers, lenders, real estate agents and appraisers. It’s simple and, for Valuation Partners customers, is available at no cost. We call it HomeBase.
HomeBase is an online platform available via any mobile device. It ensures that all the appointment details are in one place, so all authorized parties have access to them. Details include the appraiser’s name and contact information, as well as information on the appraiser’s identity such as the make and model of their vehicle. This enables the lender to coordinate and share details about the appraisal appointment with all parties.
For example, before an appraisal inspection takes place, the agent may need to reach the appraiser, the appraiser may need a key to the property, and the borrower’s agent may need to get the seller's phone number. That's a lot of hand-offs.
By putting all appointment information in one place, HomeBase brings transparency to the process, reduces the inquiries and communications between different parties, and enables a coordinated, efficient appraisal appointment. It also gives home sellers the peace of mind that the person who shows up at their home to appraise it is supposed to be there.
HomeBase is available on all Valuation Partners appraisal orders and is accessible to lenders, real estate agents, selected appraisers and home buyers and sellers.
The most important element to an efficient appraisal process is setting and completing the appointment, and it’s also the most likely source of transaction delays. But not anymore.
To find out more about HomeBase, give us a call at (281) 313-1571 or visit us at www.ValuationPartners.com.